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TCPA (Telephone Consumer Protection Act)
U.S. federal law regulating automated calls and texts. Requires prior express consent before making robocalls.
The Telephone Consumer Protection Act is the primary federal law governing automated calling in the United States. It sets strict rules about who you can call, when, and how.
Key TCPA requirements for AI voice agents include: obtaining prior express consent, honoring do-not-call requests, restricting calling hours to 8 AM - 9 PM in the recipient's time zone, and maintaining internal do-not-call lists.
Violating TCPA can result in statutory damages of $500-$1,500 per call. Stellar includes built-in compliance features like business hour enforcement, consent tracking, and opt-out handling.