Pipelines
One lead. Multiple agents. Zero manual steps.
Pipelines chain calls, emails, waits, and webhooks into automated sequences. A lead enters at the top and comes out qualified, booked, or confirmed at the bottom.
A pipeline in action
Step types
Five building blocks. Combine them in any order.
Voice
Trigger an outbound call with a specific agent. The pipeline waits for the call outcome before advancing.
Send a templated email via Resend. Supports dynamic fields from the contact record and previous call outcomes.
SMS
Send a text message. Useful for appointment reminders or quick follow-ups between calls.
Wait
Pause the pipeline for a set duration. From 5 minutes to 7 days. The timer runs server-side.
Webhook
POST to any URL with the current pipeline context. Connect to Zapier, Make, or your own backend.
Pipeline templates
Start from a template, then customize. Each one is battle-tested across real campaigns.
Lead qualification + booking
Qualify call, wait, follow-up call, book appointment
Event confirmation sequence
Confirm call, wait 3 days, reminder call, wait 1 day, final call
Warm lead nurture
Intro call, wait 1 day, email, wait 3 days, booking call
Pipelines are available on Pro and Scale. Free and Growth plans can preview the builder. Pro includes 5 active pipelines, and Scale is unlimited.
Automate the entire conversation
Build your first pipeline in under five minutes.