Hair & Nail Salons
The AI front desk that books appointments while you're holding shears
Stellar answers calls, books haircuts, color, nails, and waxing, manages cancellations — so your stylists focus on clients, not phones.
30%
of salon bookings happen outside of business hours, according to beauty-industry surveys.
Source: Square Beauty Industry Report, 2024.
Built for salons & nail spas teams
How it works
A typical inbound call from start to finish.
Caller wants a cut + color with their usual stylist
Stellar checks the stylist's calendar
Offers slots, captures deposit policy, books
Sends confirmation + prep instructions
Everything you need to run salons & nail spas calls at scale
Book by stylist or service
Callers pick their stylist and service (cut + color, balayage, gel manicure). The agent knows each stylist's durations and prices from your config.
Cancellation-aware
Agent understands your deposit and late-cancel policy — and enforces it politely on the call rather than in an awkward email.
Prep instructions built in
Color consults get arrival-with-dry-hair reminders, eyelash services get no-makeup-day-of notes — per-service prep auto-attached to confirmations.
Walk-in / wait-list handling
Optional "call me if anything opens" flow adds callers to a waitlist that fires outbound calls when a stylist gets a last-minute cancellation.
Integrates with your booking tool
Google Calendar + Calendly today. Vagaro, Square Appointments, and Fresha coming in 2026.
Multi-touch reminders
Reduce salon no-shows with 24-hour and 2-hour confirmation calls — typical shops see 4-6% no-show reduction.
Regulars recognized instantly
Regulars calling to book don't restart the relationship. Stellar pulls their stylist preference and last appointment from your booking system before the agent says hello — the conversation picks up where it left off.
Works with your stack
Frequently asked questions
Can it book by stylist?+
Yes. You list each stylist, the services they offer, and their schedule. The agent respects those constraints during booking.
How does it handle cancellation policies?+
You configure the policy (e.g. 24-hour notice, 50% deposit, no-call fee). The agent discloses it on booking and enforces it on reschedules.
Can it manage a walk-in waitlist?+
Optional feature: the agent collects callers who want a last-minute slot and fires outbound calls when one opens.
What salon software do you integrate with?+
Google Calendar and Calendly today. Direct Vagaro, Square Appointments, and Fresha integrations are on our 2026 roadmap.
Does the agent know the difference between balayage and highlights?+
The salon pack covers common service terminology — balayage, foil highlights, gel vs. acrylic, lash extensions vs. lifts — so answers sound natural.
Ready to answer every call?
Spin up a salons & nail spas agent in under 10 minutes. No credit card for the free plan.