Lead Qualification
The process of evaluating whether a prospect meets criteria to become a customer.
Lead qualification is the process of determining whether a potential customer is a good fit for your product or service. It typically involves asking a series of questions about budget, timeline, authority, and need.
Traditionally, lead qualification is handled by Sales Development Representatives who make outbound calls. This is expensive: the average SDR costs $60,000-80,000 per year and can handle 40-60 calls per day.
AI voice agents can handle the initial qualification conversation at a fraction of the cost and with perfect consistency. The agent asks your qualification questions, records the answers, scores the lead, and routes qualified leads to your sales team.