Appointment Booking

Scenario

Patients and clients call to schedule appointments. Your front desk is overwhelmed, calls go to hold, and people hang up. Online booking exists but many customers prefer calling.

The problem

Phone booking requires staff during business hours. Hold times frustrate callers. Double-bookings happen when the calendar is not checked in real time. After-hours callers cannot book at all.

How Stellar solves it

Stellar's AI agent checks your Google Calendar for real-time availability, books appointments during the call, sends confirmation emails automatically, and handles rescheduling. Works 24/7 with zero hold time.

Key features used