Scenario
Your business receives dozens of inbound calls daily. Callers ask about hours, pricing, services, and availability. When calls go unanswered or get sent to voicemail, you lose customers.
The problem
Hiring a full-time receptionist costs $35,000-50,000 per year. Answering services charge per minute and lack your business context. Voicemail loses 85% of callers who will never call back.
How Stellar solves it
Stellar's AI receptionist answers every call instantly, 24/7. It references your knowledge base to answer FAQs accurately, routes urgent calls to the right person, takes detailed messages, and even books appointments if you have calendar integration enabled.
Key features used
Knowledge BaseCall RoutingAppointment BookingAfter-Hours CoverageMessage Taking
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