After-Hours Answering

Scenario

Your office closes at 6 PM but prospects call until 9 PM. Emergency requests come in on weekends. Competitors with 24/7 availability capture the leads you miss.

The problem

After-hours answering services cost $1-2 per minute and lack your business context. They take basic messages but cannot qualify leads, answer detailed questions, or book appointments.

How Stellar solves it

Stellar answers calls around the clock using your knowledge base. It handles FAQs, qualifies leads, takes detailed messages with context, and can escalate true emergencies via text or email to your on-call staff.

Key features used