Residential Cleaning
The AI receptionist for cleaning businesses that quotes a 3-bed deep clean before the lead gets cold
Stellar is an AI receptionist for residential cleaning businesses — recurring maid services, move-in / move-out, post-construction, and vacation rental turnovers. It quotes from your actual pricing, books recurring schedules, captures key access details, and writes the job to your scheduling software.
5 minutes
is the cutoff: leads contacted within 5 minutes are 21x more likely to convert than those contacted after 30.
Source: Harvard Business Review / InsideSales.com lead-response study.
Built for cleaning teams
How it works
A typical inbound call from start to finish.
Lead submits a quote request or calls in
Stellar collects size, frequency, pets, condition
Quotes from your pricing matrix and books the deep clean
Writes the job to Jobber / ZenMaid / Housecall Pro
Everything you need to run cleaning calls at scale
Quote standard, deep, and move-out cleans accurately
Bedrooms, bathrooms, square footage, frequency, pets, condition — Stellar collects the inputs your estimator would and quotes from your actual pricing matrix, not a generic range. Recurring discount tiers and first-clean-at-deep-rate logic are preloaded.
Book recurring schedules without back-and-forth
Weekly, bi-weekly, monthly — the agent offers slots that match your crew capacity and routes geographically clustered jobs together. The customer picks a recurring day and the next 12 visits go on the calendar.
Capture key access and pet details on the call
Lockbox code, garage code, smart-lock instructions, alarm code, dog-in-crate notes — captured at booking and surfaced to the cleaner before they arrive, not after they're standing on the porch with no entry plan.
Push jobs to Jobber, ZenMaid, or Housecall Pro
Appointments write back to your scheduling software with customer details, frequency, square footage, special notes, and route stop position so dispatching doesn't double-handle anything.
Sell the deep clean before the recurring
Industry standard is to bill the first visit at the deep-clean rate, then drop to recurring pricing. The agent explains the why honestly and locks the deep clean in as the entry point, which is how you keep recurring profit margins.
Works with your stack
Frequently asked questions
Can it really quote accurately without seeing the home?+
It quotes within your stated range. Bedrooms, baths, square footage, frequency, pets, and condition are the inputs your estimator uses, and the agent captures all of them. Quotes are flagged as preliminary and confirmed at the first visit, just like an estimator would.
How does it handle pets and access?+
Pets, lockbox codes, garage codes, alarm codes, and any special instructions are captured at booking and pushed to the cleaner with the job notes. No more mystery dogs and no more standing on porches looking for the key.
Does it know to bill the first clean at the deep-clean rate?+
Yes. The standard recurring-cleaning playbook (deep clean first visit, then drop to standard rate) is the default behavior. The agent explains it honestly and locks in the deep clean before quoting recurring pricing.
Can it integrate with ZenMaid or Jobber?+
Yes. Stellar pushes the appointment, customer record, frequency, special notes, and key access to Jobber, ZenMaid, or Housecall Pro via webhook. Routing and dispatch see the booking inside their existing tool.
What about the cancellation policy and rescheduling?+
Your cancellation rules (e.g. 48-hour notice, 50% fee for less than 24 hours) get loaded into the agent at setup and applied consistently on every call. Reschedules go to the calendar; cancellations get the right policy treatment without an awkward conversation.
Ready to answer every call?
Spin up a cleaning agent in under 10 minutes. 14-day free trial, no credit card required.