Conversational AI
AI systems designed to engage in natural, human-like dialogue through voice or text.
Conversational AI refers to the broad category of artificial intelligence systems that can hold back-and-forth conversations with humans. This includes chatbots, virtual assistants, and voice agents.
Modern conversational AI systems combine several technologies: speech recognition to understand spoken input, large language models to generate contextually appropriate responses, and text-to-speech to deliver those responses as natural-sounding audio.
The quality of conversational AI has improved dramatically in recent years. Current systems can handle interruptions, understand context across multiple turns, detect sentiment, and maintain coherent conversations for several minutes.