Healthcare

A voice patients trust.
Available around the clock.

Patients call when it's convenient for them, not your office hours. Stellar picks up with a warm, natural voice — scheduling appointments, answering questions, and sending reminders that actually reduce no-shows. Callers think they're speaking to your front desk.

24/7

coverage

3%

no-show rate

0

missed calls

The challenge

Front desk is overwhelmed

Your staff juggles check-ins, insurance verification, and a ringing phone simultaneously. Patients calling hear hold music, or worse, voicemail.

!

No-shows cost thousands

The average practice loses $200 per empty slot. Across a year, that's tens of thousands in revenue walking out the door.

After-hours calls go unanswered

80% of patients who reach voicemail won't call back. They'll find another provider who picks up.

How Stellar helps

01

24/7 patient scheduling

A warm, human-sounding voice answers after hours, weekends, and holidays. Patients book their cleaning, consultation, or follow-up whenever they call — and never suspect it's AI.

02

Reminder calls patients actually answer

Because Stellar sounds like a real person calling, patients pick up and engage. They confirm, reschedule, or cancel during the call. Freed slots go back to your waitlist.

03

Front desk relief

Routine scheduling calls are handled by a voice that sounds like your best receptionist. Your staff focuses on in-office patients instead of playing phone tag.

The numbers
$150B

lost annually to patient no-shows across U.S. healthcare

SCI Solutions
3%

no-show rate with live voice reminders vs. 39% without

Psychiatric Services Journal
85%

of callers who reach voicemail will never call back

Nextiva

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