Stellar vs Avoca AI
Stellar vs Avoca AI: Self-Serve SMB Voice Agents vs Enterprise Trades Platform
Avoca raised over $125M at a $1B valuation and is built for high-volume home-services operations running on ServiceTitan or Housecall Pro. Its platform answers inbound calls, runs outbound nurture campaigns, and scores and coaches your CSR team. For a multi-location HVAC business with hundreds of calls a day, that depth is real. It also comes with enterprise pricing and a sales-led process: Avoca runs a custom demo on your data before quoting, with no public free trial. Stellar serves the other end of the market. It is a no-code platform a 2-to-20-person shop can set up themselves in under 30 minutes, with published pricing, while still integrating ServiceTitan and Housecall Pro and shipping HVAC and plumbing knowledge packs.
The verdict
Avoca is a powerful, well-funded platform for large trades operations with hundreds of daily calls and a CSR team to coach. Most small and mid-size shops do not need that depth and cannot justify the price. Stellar gets them live this week on published, self-serve pricing instead of a custom enterprise contract.
Where Stellar wins
- Self-serve and live in under 30 minutes. No custom demo, no sales process, no enterprise onboarding.
- Transparent published pricing from $149/mo versus Avoca's sales-led quotes in the $1,500 to $2,500/mo range for mid-market.
- Built for small and mid-size shops (roughly 2 to 20 technicians), not just high-volume multi-location operators.
- Still integrates ServiceTitan and Housecall Pro, and ships nine industry KB packs including HVAC and plumbing.
- No-code builder, knowledge base, compliance, and pipelines included on every plan.
Where Avoca AI wins
- Deep, mature ServiceTitan and Housecall Pro integration tuned for high call volumes.
- CSR coaching and call scoring (their Coach pillar) to improve a human agent team.
- Built for multi-location operators handling hundreds to thousands of calls per month, with outbound nurture at scale.
Pricing compared
This is largely a market-segment difference. Avoca does not publish pricing and runs a custom demo before quoting; reported costs for a mid-market HVAC operation land around $1,500 to $2,500/mo. Stellar publishes everything: a 14-day free trial, then $149/mo (Growth), $399/mo (Pro), and $899/mo (Scale). For a small or mid-size shop, Stellar is a fraction of the cost and you can start today. For a large multi-location operator with a CSR team to coach and thousands of calls a month, Avoca's depth may justify its price.
Switching from Avoca AI
If you are evaluating Avoca but are too small for its enterprise model, Stellar is the self-serve alternative. Connect ServiceTitan or Housecall Pro, pick the appointment booking template, add an HVAC or plumbing knowledge pack, and you are live. No implementation project required.
Read the Avoca AI alternative guideStellar vs Avoca AI: FAQ
Is Stellar a fit for large multi-location trades operations?
Stellar serves small and mid-size service businesses well. For very high call volumes across many locations with a CSR team to coach, Avoca is purpose-built for that scale. Stellar's sweet spot is shops that want to deploy quickly without an enterprise contract.
Does Stellar integrate with ServiceTitan like Avoca?
Yes. Stellar integrates natively with ServiceTitan and Housecall Pro, so agents can book jobs and write call details back to your dispatch software. Avoca's integration is more mature for very high volumes, but Stellar covers the core booking and writeback flows.
How much does Stellar cost compared to Avoca?
Stellar publishes pricing starting at $149/mo. Avoca is sales-led with custom quotes reported around $1,500 to $2,500/mo for mid-market operations. For most small and mid-size shops, Stellar is far less expensive.
Can I try Stellar without a sales call?
Yes. Stellar is fully self-serve with a 14-day free trial. Avoca requires a custom demo on your data before you see pricing. With Stellar you can build and test an agent today.
Try Stellar free for 14 days
Full Growth-plan access. No credit card required.